Disclaimer

After Your Reservation
SUrF TRaVeL ONLiNe will hold your reservation without a deposit for up to 5 days. Once you have officially booked your reservation we will need your passport information to obtain the appropriate permits and also we require your emergency contact information.

Terms and Conditions
1. 50% deposit required to confirm booking.
2. Deposits are non-refundable but may be used towards a future trip.
3. Final Payment is due 60 days prior to departure and is non-refundable.
4. Travel Insurance is mandatory for your safety.
5. SUrF TRaVeL ONLiNe does not accept any responsibility for late arrival or non-arrival of surfboards/surfboard bags or any other luggage.
6. Any form of payment constitutes acceptance of the Terms and Conditions stated on this site.

SUrF TRaVeL ONLiNe and its travel partners do not assume responsibility for those inherent risks which may cause unfortunate accidents or incidents during ordinary travel conditions. SUrF TRaVeL ONLiNe will not be held responsible for injury, death, damage, loss, delay, cost, expense, or inconvenience arising from travel misfortunes beyond our reasonable control.

Deposits
1. 50% deposit required to confirm booking.
2. Deposits are non-refundable but may be used towards a future trip on the same vessel. (Must be used within one(1) year from date of receipt by the individuals stipualted in original booking)

Payment
1. Final Payment is due at least 60 days prior to departure and is non-refundable but may be used towards a future trip on the same vessel. (Must be used within one(1) year from date of receipt by the individuals stipualted in original booking).
2. Payment may be paid by cash, money order, Visa, Mastercard,or by bank transfer, all in US Dollar Currency. Any additional fees or charges imposed for the transfer or administration of funds is the responsibility of the paying party and will not be the responsibilty of SUrF TRaVeL ONLiNe.
3. Any form of payment constitutes acceptance of the Terms and Conditions stated on this site.

Cancellation Policy
Cancellation of a trip must be made within 60 days of your departure date. There are no refunds or partial refunds given for early departures from a designated charter or tour due to, poor surf, or inclement weather. In the event of a medical related cancellation a supporting medical certificate from a registered & accepted INTERNATIONAL MEDICAL CLINIC must be presented at which time a letter of confirmation will be generated confirming cancellation that may be used to present to your TRAVEL INSURANCE company, SUrF TRaVeL ONLiNe and its travel partners do not assume responsibility for a partial or full refund resulting from a medical cancellation. In addition, there are no refunds given for reasons pertaining to unstable global, national, or local political situation that does not directly pose a threat to the safe operations of these charters.

Travel Insurance
Travel Insurance is mandatory on all of our charters, tours for your safety.

Documents
1. Passports must be valid for at least 6 months from the date of departure.
2. If applicable, a valid visa is required for travel & we suggest ALL guests traveling to Indonesia confirm current visa requirements before departure.

Airline Related Information
1. SUrF TRaVeL ONLiNe is not responsible for airline board fees or baggage policies.
2. SUrF TRaVeL ONLiNe does not accept any responsibility for late arrival or non-arrival of surfboards/surfboard bags or any other luggage.

Other
In some instances it may be necessary to substitute charters. Substitution of vessel qualifies passengers for a refund limited to the difference between price.


Questions? SUrF TRaVeL ONLiNe - HQ
Poppies Lane 2 , Kuta Bali - INDONESIA 80361
Email: [email protected]

BALI Office / STOI # ++62 361 750 550
FAX # ++62 361 750 557
STO II # ++62 361 766 220
STO III # ++62 361 750 170
Mobile in Bali … 24 hour contact # (0818) 348 824
if dialling International ++62 361 818 348824